Shipping Policy

 Last  updated: October 9, 2022
Thank you for shopping at Autentica Tea website. 
On this page we've summarized everything you need to know about our shipping services. 
Autentica Inc. ships all over continental US with USPS. 
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

Shipping Methods, Duration Estimates

All products in our online store are in stock unless stated otherwise. All orders are processed on the same day (if placed before 5pm PST) or on the next business day. Orders placed during the weekend are processed on Monday.
Unfortunately, in rare cases products may run out of stock. In such situations, we'll have to wait for restocking, and that may take 2-4 working days to process your order. 
We ship with USPS via first class and Priority shipping methods. All shipping prices are set by USPS.

Confirmation with Tracking number

All orders are packed with care to guarantee safe delivery. When your order is dispatched, we'll send you a shipping confirmation the next day by email. In this email you'll also find a tracking number to follow updates on your shipment online. If you haven't received your shipping confirmation, please check if it landed in your junk folder.

Contact Us

If you have any questions about our Shipping Policy, please contact us:
  • By email: sales@autenticatea.com
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